E-commerce brands & agencies

WhatsApp and Instagram AI agents for brands and agencies.

We build customer-message workflows for brands and agencies using WhatsApp, Instagram and connected business data. Bring product questions, lead capture and human handoff into an agreed customer journey.

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What should the finished work do?

An assistant with a defined job, connected information and a clear route back to a person.

What can the scope include?

  • Conversation flows and the information needed to answer them.
  • Selected messaging channels and business-data integrations.
  • Lead capture, routing and human handoff.
  • Representative conversation checks, launch preparation and handover.

What needs separate agreement?

  • Platform approval guarantees or delivery dates for provider reviews.
  • Unrequested outbound campaigns or unlimited autonomous actions.
  • Messaging, model and platform usage charges unless included in the quote.
  • Ongoing support and knowledge-base maintenance unless separately agreed.

Work behind the offer.

DMtoLead is our messaging product. Halisweb shows how websites and inquiry workflows can connect to it.

Our product

DMtoLead

Brings customer messages from different channels into one place. Teams can follow conversations, prepare replies using business information, and hand a conversation over to a person when needed.

Read the case study: DMtoLead →
Service platform

Halisweb

A website and automation service for local businesses such as salons, clinics, restaurants and real estate practices. It combines a public website with optional content management and customer-message workflows.

Explore the work: Halisweb →

Working behind your agency.

You keep the client relationship and invoice your client. We deliver the agreed software under your brand, with a fixed scope and quote for your proposal. Client contact happens only with your approval.

See how agency delivery works →

From brief to handover.

  1. 01 · UnderstandReview the users, inputs and existing systems.
  2. 02 · DefineAgree the scope, price and acceptance criteria.
  3. 03 · BuildReview working versions against the plan.
  4. 04 · Hand overDeploy and document the agreed work.

What should you send us?

  • The channels and customer questions you want to cover.
  • Product, policy or booking information the assistant may use.
  • Who should take over and when a conversation must escalate.
  • Business-account access, integrations and language requirements.

Questions before we start

How much does a project cost?

We agree a fixed price against a written scope. The quote identifies delivery milestones, third-party costs and any separate ongoing support.

How long will delivery take?

We confirm the delivery plan after reviewing the workflow and dependencies. Scope changes and external approvals are handled explicitly.

Do we need a custom application or can we use DMtoLead?

We start with that decision. If DMtoLead already covers the workflow, configuring it may be the right scope. A custom project is for requirements that need additional interfaces, data connections or behaviour.

Can our team take over a conversation?

Yes. Human handoff and the conditions that trigger it are part of the workflow we scope and review.

Can you connect our product or booking information?

We review the available data source and access first. The assistant should use approved business information and have an agreed response when information is missing.

Can you deliver under our agency’s name?

Yes. For white-label engagements, your agency retains the client relationship and billing. We agree the software scope with you and only communicate with your client with your approval.

Halis at his workstation, surrounded by monitors and computer hardware.

BEHIND THE ENGINEERING

From electronics
to working software.

Halis Erdem Kömeç · Kod Jokeyi

Co-founder, Engineering: embedded, backend and AI systems.

My work spans electronics, embedded systems and robotics, through to cloud backends, AI and web and mobile applications. I build the connections between the physical device and the software people use.

Partnerships & delivery: Merve Kömeç

Bring us the brief.

A few sentences about the user, the intended result and the systems involved are enough to start.

Book a 30-min call
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